FAQs

Our FAQs page aims to address common questions and concerns regarding our services, providing clear and concise answers to help you make informed decisions. If you have additional questions not covered in our FAQs, our dedicated support team is readily available to assist you.

How do I register for sessions?

Parents can register for desired packages on our registration website: www.brightkidsportal.com/registration.
How do I schedule sessions?

Within 24-48 hours after completing your registration and payment, a Bright Kids Account Manager will contact you to schedule all sessions. If you do not receive a call within that time frame, please contact our office.
What are the qualifications of the tutors?

All of our tutors are carefully selected, with many currently teaching or having taught in public and private school systems. Most of our tutors hold a Master's degree in Education, ensuring high-quality instruction for your child.
Can I request my tutor's background?

Our Account Managers would be happy to provide you with information about our tutors' backgrounds! All you have to do is ask.
How many sessions should I sign my child up for?

We typically recommend a minimum of 8-10 sessions per program. However, the number of sessions needed can vary based on factors such as age, developmental stage, and socio-emotional development. We suggest starting with an Initial Diagnostic to better understand your child's needs and determine the optimal number of sessions.
When will I see the results of my child's diagnostic/assessment/mock test?

Reports from any session will be uploaded within 3-5 business days from the date of the session.
How will I be updated on my child's progress?

Parents will have 5-7 minutes after each session to discuss their child's progress directly with our tutors. Additionally, session reports will be available online at www.brightkidsportal.com within 3-5 business days after each session.

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